Ordering FAQ

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I am tax exempt but I am being charged taxes on my order. What should I do?
How do I place an order with Maxim?
What is the status of my order?
What is the delivery status of my order?
How will my order ship and what is the shipping transit time?
What is the shipping/handling fee on my order?
What are my payment options when placing an order?
Why don’t I see a Net 30 days payment option when I check out?
What is Order Compliance?
Can I change the requested dock date on my order after it has already been entered?
Are partial shipments possible?
Can I add a line, change the quantity, or add additional parts to an existing order?
Where do I submit payment for a Net 30 invoice?
Can I cancel my order?
Can I return my order?
What is the date code of the part I ordered?
What is the country of origin of my parts?
Can I request a Failure Analysis?

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How do I submit a quote with Maxim?
When I try to submit a quote, my quantity gets increased to the minimum order quantity (MOQ) – how do I get a quote for a smaller quantity?
How can I revalidate an existing quote?
How long does approval for a quote take?
Can I request a quote online?
Can I request a quote in different currencies?
How long are quotes valid for?
How can I review my quote online?
If I have a question about my quote, what should I do?

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Can I apply for a company account?
How can I apply for a company account?
Can I manage my company account online?

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How long do sample orders take to deliver?
Can I track my sample order?
Why is my sample order denied?
Does Maxim sample to every country worldwide?
Why do I need to provide Tax/Broker ID# when shipping into Brazil, Argentina, and China?
What parts can be sampled?
What is the maximum quantity that I can sample?
Are samples subject to Maxim Integrated’s terms and conditions?
I attend a China University. Why can’t I order free samples?

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What is a non-standard or “NCNR” part?
What does MOQ mean?
What does Order Mult mean?
What does End Customer mean?
What does Target Price mean when I am submitting a quote?
What does Lead Time mean?

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How do I contact customer support for non-technical questions?
How can I find out if a part is obsolete/discontinued, planned to be discontinued, and is available for last-time buy?
Can Maxim ship to a P.O. Box?
What do I do when my Maxim account has been deactivated?
How can I set up an account with Maxim?
Will I be charged sales tax or VAT when I place an order with Maxim?
Which credit cards are accepted?
When is the credit card payment processed?
Why does Maxim not have an Irish VAT number?

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Where and how do I get technical support?
Where can I find a glossary of electrical engineering terms?

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Who are Maxim's authorized distributors?

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