When you place an order online, you will be able to see the status of your order when you go to "My Orders" on the Maxim Direct landing page.
The delivery tracking number is available in "My Orders" when you click "View/Edit" on shipped orders.
Date codes are not available until the order is placed and material has been assigned to it.
Lines cannot be added to your order once they are in the system. Please place a new order for the additional line.
You can request a partial shipment by going to "My Orders". Select "View/Edit" on the order and click "Change Request" and enter request. You will receive a response from a customer service associate within 24 hours.
This is not known until the order has been booked and material has been allocated to the order. We use the WTO definition of the origin for integrated circuits, that is the country where the last assembly activity occurs. Our production sites are as followed:
Quotes are valid for 90 days and cannot be extended online. Please submit a new quote online.
Once you have submitted the quote online, the pricing department will advise the price and lead time within 24 hours.
Yes, you can request a quote online by following these steps:
Online quote requests are available in USD only. If you require a quote in a different currency, please contact your customer service associate at Maxim.
Quotes are valid for 90 days.
Yes, we provide company accounts for customers. This feature enables members to share quotes, orders and payment terms.
Yes, you can add users, deactivate users, change administrators, remove and add billing and shipping addresses.
If you want to change your main address, please contact a customer service associate at Maxim.
You can request to change the delivery date of your order by going to "My Orders" and clicking "Change Request" on the order you would like to apply the change to. Enter the reason for the change and click "Submit". These requests are routed to a customer service associate at Maxim who will contact you directly.
If you have a company account, you can change the date of your order yourself as long as it is within Maxim’s T & Cs.
You can cancel your order online if it is within Maxim T&C’s.
Go to "My Orders" and select "Cancel" on the order you would like to cancel. Enter reason for the cancellation and click "Submit".
If you would like to cancel a line of an order, click "View/Edit" and click "Cancel" on the line required. Enter reason for the cancellation and click "Submit".
You can return your order online if it is within Maxim T&C’s.
Go to "My Orders" and click "View/Edit" then click "Request To Return Material". Please enter reason for your return and click "Submit". A customer service associate will contact you within 24 hours.
The majority of sample requests ship within one day of order receipt (when parts are in stock).
Sample Orders Transit Times:
US 2-3 days
EMEA 2-3 days
China 2-3 days
Japan 2-3 days
Other 2-7 days
Yes, sample orders can be tracked. Shipment notification email is sent once the tracking number becomes available. In that email, you will be able to click on the tracking number to take you to the courier website to see tracking information. You may also look under the My Orders page for shipment status.
Sample orders can be blocked for various reasons:
Export to the following countries is strictly prohibited: Cuba, Iran, Iraq, Libya, Sudan, North Korea, or Syria.
Sample orders cannot be shipped to P.O boxes.
Due to Customs clearance issues, sample orders to Pakistan, Turkey or Russia should be placed through a distributor.
Tax/Broker ID is required.
Please check the website to see if a part is available to sample. Military parts and T&R cannot be sampled. Others may require approval based on the part and quantity requested.
Each part has a max sample quantity set specifically. No part will allow more than four units per order.
Feel free to email firstname.lastname@example.org.
Yes, please review our terms and conditions before placing a sample order.
Maxim’s free sample program is limited to China Universities in which we have a partnership with students and professors. If you would like to engage with Maxim on a samples program customized to your university, please contact our Samples Administrator: email@example.com
Non-standard parts are subject to certain requirements. This means for quotes or orders, Maxim may require additional information regarding the application and country of factory in order to approve the request. Non-standard parts are also NCNR (Non Cancellable Non Reschedulable) and must have a requested delivery date of ASAP.
The standard handling fee depends on the shipping destination and varies by country. Please refer to below details or please contact your customer service associate at Maxim for the exact handling fee to your destination.
Other countries: $50
The MOQ means 「minimum order quantity」 and is essential when ordering Tape & Reel and for some leaded parts.
The end customer is the customer your devices were created for. If you are an Original Equipment Manufacturer (OEM) creating and/or producing your own products, you may fill in your company name as the end customer.
This is the price you would like to receive for a certain part and quantity. Please note it is not always possible to match this price.
Lead time is the current estimated period of time between placing the order and delivery of the goods. The lead time is subject to change.
Online accounts can be de-activated due to various reasons. Please contact your customer service associate in order to re-activate your account.
You can apply for credit online by clicking "Apply for Terms" and completing and submitting the form on the Maxim Direct landing page.
When placing your first order, an account will be created for you automatically. The following information is required: company name, bill to, and ship to addresses. For European customers, a valid VAT# is also required if applicable.
Value Added Tax , VAT, is an indirect tax levied in many countries in Europe. Within these countries, customers, businesses, organizations and private individuals are liable for VAT. Under EU laws, intra state sales may not be subject to VAT where the customer is registered for VAT.
Maxim accepts VISA & MasterCard and6 American Express.
Maxim also accepts Paypal and Alipay.
Credit card authorization takes place 1 day before the goods ship. A $1 or $0 authorization is applied to confirm the credit card details. (Please note the card is not charged at this time). The card is charged with the full amount when the parts ship and the invoice is generated.
No goods pass through Ireland so we do not require an Irish VAT number. The UK VAT number is GB975036307. German VAT number is DE815160894.
Note for German customers: effective from April 2013, parts will ship to Europe through Germany. As a result, the German VAT number and 19% VAT has to be stated on invoices.
For technical support, please contact the Technical Support Team via our website: http://www.maximintegrated.com/en/support/overview.html
Please visit our glossary page.
We have two lists of recognized distributors: 「Worldwide Franchised Distributors」and Authorized End-of-Life Distributors (see below).
Rochester Electronics is a global, Maxim-authorized distributor committed to providing supply and aftermarket support for obsolete Maxim technologies. Rochester's device and die inventory is securely stored in ESD-protected and environmentally-controlled warehouses. It can be traced directly back to Maxim for authenticity and reliability.
Unfortunately, we are unable to place your order due to restrictions on your account. Please contact firstname.lastname@example.org
Sorry, but we are unable to process sample requests from non-business or non-educational e-mail addresses via this site. Your options are :
Thank you for your interest in Maxim
Thank You for interest in Maxim Integrated. Our free samples program limits the quantities that we can provide to each customer per calendar year.If you feel that you have received this message in error, please contact email@example.com. Alternatively, you can click here to place an order.
|Part Number||Description||Key Advantages|
Are you sure you want to Request Company Account?